Data Analyst

Çağrı Kaya

I turn data into insight that strengthens your decisions.

At TEB I work with credit card acquisition and portfolio data in SAS and SQL, and turn it into insight decision-makers can act on right away.

  • 4+Years of experience
  • 3Languages
  • 6Certificates

About

Hi, I’m Çağrı!

I’m a data analyst working on payment systems and credit card analytics. I turn complex portfolio data into actionable insight that increases customer value and supports strategic decisions.

SAS, SQL and portfolio performance metrics are my everyday tools. Since 2021 I’ve worked at Şekerbank and TEB across marketing, portfolio management, sales performance and analytics teams, and set up the team’s way of working as a Scrum Master along the way.

My focus is measurable impact: getting the right data to the right team at the right time, and tying analysis to business results.

Technical skills

Skills

Programming

  • SQL
  • Python
  • SAS

Analytics tools

  • Power BI
  • Excel
  • SAS Enterprise Guide

Methods

  • Data analysis
  • Data visualisation
  • Portfolio management
  • Scrum / Agile
  • Statistical analysis

Experience

My career path

  1. 06/2026 – Present TEB Istanbul

    Data Analyst — Payment Systems Analytics Manager

    • Write advanced SAS and SQL queries for credit card acquisition and portfolio data, and manage data sourcing for analytics end to end.
    • Prepare and organise portfolio and benchmark data for MC Healthcheck processes, and keep data flowing accurately to the teams involved.
    • Handle ad-hoc requests with fast data pulls and query optimisation so business units and senior management can make decisions on the spot.
  2. 11/2025 – 05/2026 TEB Istanbul

    Data Analyst — Credit Card Sales Performance & Analytics Manager

    • Analysed large datasets to identify trends and improve decision-making.
    • Built interactive dashboards in Power BI, SQL and SAS to improve data visualisation for stakeholders.
    • Worked with teams across departments to streamline reporting and shorten turnaround times.
    • Ran statistical analyses to support business strategy and improve operational efficiency.
  3. 11/2023 – 05/2026 TEB Istanbul

    Scrum Master

    • Facilitated the Scrum framework: sprint planning, backlog refinement, daily scrums, sprint reviews and retrospectives.
    • Ran stand-ups, planning sessions and reviews while keeping communication between team members effective.
    • Built custom Scrum boards for better task tracking and transparency.
  4. 03/2025 – 11/2025 TEB Istanbul

    Data Analyst — Assistant Manager, Credit Card Sales Performance & Analytics

    • Used statistical methods to analyse data and produce useful business reports.
    • Prepared monthly reports with advanced Excel functions and SAS.
    • Improved decision-making through sound data analysis and visualisation.
  5. 05/2024 – 03/2025 TEB Istanbul

    Assistant Manager, Credit Card Portfolio Management

    • Managed portfolio documentation, ensuring accuracy and regulatory compliance.
    • Facilitated communication between stakeholders to improve project coordination.
    • Conducted market research to identify investment opportunities supporting strategic decisions.
    • Helped prepare detailed reports on churn and card activity that informed senior management’s portfolio strategy.
  6. 10/2022 – 05/2024 TEB Istanbul

    Credit Card Portfolio Management Officer

    • Tracked the payments market and competitors, providing data for the flows, processes, campaigns and experiences that deepen the portfolio.
    • Monitored and regularly reported on credit card activity and churn.
    • Analysed the credit card portfolio to help define target audiences.
    • Ran analyses to grow active customers and reduce churn, and contributed to strategy and action plans.
  7. 12/2021 – 10/2022 Şekerbank T.A.Ş. Istanbul

    Payment Systems Marketing Assistant Specialist

  8. 02/2020 – 02/2020 Republic of Türkiye Ministry of Interior Presidency of Migration Management, Ankara

    Intern

    • Prepared a report on how migration authorities in France and Türkiye use their financial resources.
    • Reviewed reports by the Turkish Court of Accounts and the French Cour des comptes.
    • Learned how the Strategy Development Department and the institution operate.

Certificates

Certificates

  1. Scrum Master Certification ProgramACM Agile Türkiye
  2. Python Programming CertificateGalatasaray University
  3. SAS Enterprise Guide 2: Advanced Tasks and QueryingSAS
  4. SAS Enterprise Guide 1: Querying and ReportingSAS
  5. The Complete SQL Bootcamp: Go from Zero to HeroUdemy
  6. French C1, DALFFrance Éducation International

Education

Education

  • 2021
    Bachelor’s degree Political Science and Public Administration (taught in French) Marmara University
  • 2019
    Bachelor’s degree (exchange) Political Science Université Nice Sophia Antipolis
  • 2014
    High school International Baccalaureate Prof. Dr. Mümtaz Turhan Social Sciences High School

Contact

Let’s connect and work together!

Write to me about a project, a collaboration or a question about data. Your message goes straight to my inbox.